Definition
This is the number of Individual Clients that attended an Individual Appointment but did not schedule a future appointment (Individual or Group).
Formula
This is a raw number (Clients Without Upcoming Appointments) that Allie collects from a Practitioner Performance Report in your Practice Management System (Cliniko).
Example
Allie, a practitioner, had 30 appointments scheduled. However, 5 appointments were rescheduled, leaving 25 arrived (completed) appointments. Among these, 18 clients rebooked by scheduling a future appointment, while 7 didn't schedule a future appointment. Allie's No Future Appointments can be calculated as:
No Future Appointments = 7