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All CollectionsMetric Definitions in Allie
Definition: Appointment Service Hours
Definition: Appointment Service Hours
Updated over a year ago

Definition

This is the number of hours spent delivering Individual Appointments.

Formula

This is a raw number (Service Hours) that Allie collects from a Practitioner Performance Report in your Practice Management System (Cliniko).

Example

Allie, a practitioner, had 30 Appointments scheduled over the time period in review (e.g. 1 week). Each Appointment takes 45 Minutes to deliver. There are 60 minutes in an hour, therefore Allie's Service Hours can be calculated as:

Service Hours: [30] x [45] / [60] = 22.5 hours

Note: This does not include Group Appointments (Classes)

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